Frequently Asked Questions (FAQ)

What is Samius Global?

Samius Global is an international online store specializing in authentic traditional Chinese hanfu and hanfu accessories. We provide high-quality restored hanfu styles for global hanfu lovers, cultural enthusiasts and daily wear customers.

How do I choose my hanfu size?

All hanfu sizes follow traditional Asian measurements. Please check our official Size Guide before purchasing. We highly recommend measuring your bust, waist, hip and height to ensure the best fit.

How long does shipping take?

Processing time takes 3–7 business days. Standard international shipping takes 14–30 business days, and express shipping takes 7–15 business days worldwide. Delivery delays may occur due to customs clearance.

Can I cancel or modify my order?

You can cancel or adjust your order before shipment. Once your hanfu package is dispatched, no further changes or cancellations are allowed.

What is your return policy?

We offer a 30-day return policy for unused, unwashed and intact hanfu items. Custom-sized products are not eligible for returns unless defective.

How to care for hanfu fabric?

Most hanfu materials require cold hand washing, low-temperature ironing and natural air drying. Avoid machine washing, strong detergent and long-time sun exposure to protect patterns and fabric texture.

Do you support wholesale and custom orders?

Yes. We support hanfu wholesale, event costumes, cultural group orders and personalized customization. Please contact our support team for bulk pricing.

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